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Get started as a parent/guardian (Parent Portal)

Accept your school's invitation, set up your account, and reach your child's learning apps from one page.

Accept your school's invitation, set up your account, and reach your child's learning apps from one page. You'll need about 10 minutes.

What you'll set up

The Parent Portal is one place to reach the learning apps and systems your child's school uses. You sign in once, and then you can open any approved app without signing in again.

When you're done, you'll have:

  • A Parent Portal account.
  • Access to your child's apps from a single dashboard.

For background on what the portal offers, see What is the SchoolDay Parent Portal?

Before you begin

Make sure you have the following:

  • An invitation from your child's school. A District or School Admin sends it. If you haven't received one, contact the school and ask to be invited.
  • A valid email address or phone number on file with the school. Verification codes go there.

Note

If your children attend different schools in the same district, you receive a separate invitation for each child.

Your district decides whether the Parent Portal is available and which sign-in methods it offers. See Activate Parent Portal for Your Organization if you'd like to point your school's admin to the setup steps.

Step 1: Choose how you want to sign in

Pick a method now. It determines whether you need Step 2.

If you don't see the option you expected, contact your school. All three methods are described in Sign in to Parent Portal.

Step 2: Create your account

Skip this step if you're signing in with Google or Facebook.

  1. Open the invitation email from your school, and then select the link.
  2. Choose how you want to verify your identity: phone or email.
  3. Enter the verification code you receive, and then select Submit.
  4. Enter the username and password you want, and then select Submit.
  5. Select Continue.

Important: The invitation link is valid for 30 days, and the verification code is valid for 15 minutes. If either expires, request a new one.

You should see: Your account is created, and you're taken to the sign-in page. Full details are in Create your Parent Portal account.

Step 3: Sign in

  1. Go to sso.gg4l.com.
  2. Select Sign in as Parent at the bottom of the page.
  3. Search for your child's school or district, and then select it.
  4. Sign in with the method you chose:
    • Google: select the Google icon, and then enter your email and password. If you're already signed in to Google, you skip this.
    • Facebook: select the Facebook icon, and then follow the prompts from Facebook.
    • Username and password: enter your username and password, and then select Sign in.

Tip: SchoolDay remembers your school or district, so you won't have to search for it next time.

You should see: The Parent Portal Dashboard. Your child's apps appear as tiles in the middle of the page. Select one and it opens already signed in. Your account settings are in the left navigation pane.

Note

Your school decides which apps appear here. To ask for a different one, contact the school.

Tip: For a tour of the dashboard, see Navigate the Parent Portal Dashboard.

Step 4: Verify your setup

Check each of the following:

  1. The dashboard opens after you sign in and shows your name.
  2. At least one app tile opens without asking you to sign in again.
  3. You can sign out and sign back in without repeating the invitation steps.

If you have more than one child, repeat Steps 2 and 3 with each invitation you received.

Troubleshooting

Symptom

Cause

What to do

You forgot your password

On the sign-in page, select Forgot password? under the Password field, and then follow the prompts.

Your verification code is rejected

The code expired, or it was entered incorrectly

Sign in again to request a new code, check it carefully, and then try again.

You see a message that your account profile doesn't have a valid phone number or email address

Your contact details aren't recorded in SchoolDay

Ask your District Admin to add or correct them. 

The invitation link doesn't work

The link is more than 30 days old

Ask your school to send a new invitation. See Parent Portal: Create an Invitation Link via JWT Token.

You don't see an app you expected

The school hasn't assigned it to parents

Contact the school. See Change Application Assignments for Parents (Parent Portal).

An app asks for a password every time

The saved credentials are out of date

Reset the application from the left navigation pane. See How can I reset SSO (Password Vault) applications?.

You never received an invitation

The school hasn't invited you yet, or has the wrong contact details

Contact your child's School or District Admin.

Next steps

Which apps appear in your portal

Your school controls this. If you'd like to point an admin to the relevant steps:

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