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Test an SSO application

Verify that an SSO application authenticates users correctly before rolling it out to all users

After you configure an SSO application, test it to verify that users can log in through SchoolDay without entering additional credentials. This confirms the integration is working correctly before you roll out the app to all users.

Prerequisites

  • Primary District Admin role in SchoolDay
  • An identity provider (Google, Azure AD, ADFS, or similar) must be active. See Configuring identity providers
  • The application must be assigned to at least one school and user type

Test the application

  1. Log in to the SchoolDay Portal using your district's identity provider.
  2. Locate the app icon on your dashboard.
  3. Click the app icon.
  4. Confirm that the application opens without asking for additional credentials.

Note: If you authenticate with Google, select your school-associated Google account at login.

Expected result

The application opens and the user session matches the authenticated SchoolDay user. No login prompt appears.

If the test fails

App does not appear on the dashboard

  • Verify the app is assigned to your school and user type. See Change SSO app assignments.

Login prompt appears or authentication fails

  • Confirm your identity provider is configured and active.
  • For Password Vault apps, verify the SchoolDay SSO browser extension is installed.
  • Check that the app's configuration is complete (especially for Password Vault apps with custom settings).

Still failing: Contact SchoolDay Customer Support with the app name and the error you see.

Next steps