--- title: Test an SSO application description: How to test a configured SSO application in SchoolDay to ensure authentication works for users before full rollout. Includes troubleshooting for test failures. --- [Skip to content](https://help.schoolday.com/knowledge/test-sso#main-content) English Show submenu for translations [More support](https://help.schoolday.com/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://help.schoolday.com/support?hsLang=en) ![gg4l logo](https://help.schoolday.com/hs-fs/hubfs/Automated%20emails/gg4l%20logo.png?width=100&height=33&name=gg4l%20logo.png) - [Go to Knowledge Base](https://help.schoolday.com/knowledge) Open main navigation Close main navigation - [Go to Knowledge Base](https://help.schoolday.com/knowledge) - English Show submenu for translations - [More support](https://help.schoolday.com/knowledge/kb-tickets/new) - [Customer portal](https://help.schoolday.com/support) What are you looking for? - There are no suggestions because the search field is empty. 1. [SchoolDay Help Center](https://help.schoolday.com/knowledge?hsLang=en) 2. [SSO](https://help.schoolday.com/knowledge/sso?hsLang=en) 3. [SSO Applications](https://help.schoolday.com/knowledge/sso?hsLang=en#sso-applications) July 10, 2026 # Test an SSO application ## Verify that an SSO application authenticates users correctly before rolling it out to all users After you configure an SSO application, test it to verify that users can log in through SchoolDay without entering additional credentials. This confirms the integration is working correctly before you roll out the app to all users. ### Prerequisites - Primary District Admin role in SchoolDay - An identity provider (Google, Azure AD, ADFS, or similar) must be active. See [Configuring identity providers](https://help.schoolday.com/knowledge/single-sign-on-sso-overview?hsLang=en) - The application must be assigned to at least one school and user type ### Test the application 1. Log in to the SchoolDay Portal using your district's identity provider. 2. Locate the app icon on your dashboard. 3. Click the app icon. 4. Confirm that the application opens without asking for additional credentials. **Note**: If you authenticate with Google, select your school-associated Google account at login. ### Expected result The application opens and the user session matches the authenticated SchoolDay user. No login prompt appears. ### If the test fails **App does not appear on the dashboard** - Verify the app is assigned to your school and user type. See Change SSO app assignments. **Login prompt appears or authentication fails** - Confirm your identity provider is configured and active. - For Password Vault apps, verify the SchoolDay SSO browser extension is installed. - Check that the app's configuration is complete (especially for Password Vault apps with custom settings). **Still failing:** Contact [SchoolDay Customer Support](mailto:support@schoolday.com) with the app name and the error you see. ### Next steps - [Change SSO app assignments](https://help.schoolday.com/knowledge/change-sso-assignments?hsLang=en) - Troubleshoot SSO issues - [Getting Started](https://help.schoolday.com/knowledge/getting-started?hsLang=en#main-content) - [Introduction](https://help.schoolday.com/knowledge/getting-started?hsLang=en#introduction) - [Getting Started by Role](https://help.schoolday.com/knowledge/getting-started?hsLang=en#getting-started-by-role) - [Get Support](https://help.schoolday.com/knowledge/getting-started?hsLang=en#get-support) - 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