--- title: Supported MFA authentication factors description: Reference guide to MFA factors supported for SchoolDay admin accounts — SMS, Authenticator App, and recovery codes. --- [Skip to content](https://help.schoolday.com/knowledge/mfa-supported-factors#main-content) English Show submenu for translations [More support](https://help.schoolday.com/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://help.schoolday.com/support?hsLang=en) ![gg4l logo](https://help.schoolday.com/hs-fs/hubfs/Automated%20emails/gg4l%20logo.png?width=100&height=33&name=gg4l%20logo.png) - [Go to Knowledge Base](https://help.schoolday.com/knowledge) Open main navigation Close main navigation - [Go to Knowledge Base](https://help.schoolday.com/knowledge) - English Show submenu for translations - [More support](https://help.schoolday.com/knowledge/kb-tickets/new) - [Customer portal](https://help.schoolday.com/support) What are you looking for? - There are no suggestions because the search field is empty. 1. [SchoolDay Help Center](https://help.schoolday.com/knowledge?hsLang=en) 2. [SSO](https://help.schoolday.com/knowledge/sso?hsLang=en) 3. [MFA for Administrators](https://help.schoolday.com/knowledge/sso?hsLang=en#mfa-for-administrators) August 16, 2026 # Supported MFA authentication factors ## Reference table of MFA factors available for SchoolDay admin accounts, including requirements and behavior. SchoolDay supports two authentication factors for admin accounts. SMS is required. The Authenticator App is an optional secondary factor. ### Authentication factors | **Factor** | **Type** | **Required** | **What you need** | | --- | --- | --- | --- | | SMS | One time code sent by text message | Yes. SMS is required for all admins. | A registered mobile phone number | | Authenticator App (TOTP) | Time-based one-time code | No. This is an optional secondary factor. | Google Authenticator, Microsoft Authenticator, Authy, or equivalent app on a smartphone | ### Recovery codes | Property | Detail | | --- | --- | | Purpose | Emergency backup when your registered factor is unavailable | | Usage limit | Each code can be used once only  | | Effect on MFA | Using a recovery code immediately turns off MFA. You must set up MFA again the next time you sign in. | | How to get | Generated automatically at MFA setup. Regenerate at Connect \> My Profile \> Regenerate Recovery Codes. | ### Related articles - [MFA overview for administrators](https://help.schoolday.com/knowledge/mfa-overview-administrators?hsLang=en) - [Set up MFA for your admin account](https://help.schoolday.com/knowledge/multi-factor-authentication-mfa?hsLang=en) - [Manage MFA recovery codes](https://help.schoolday.com/knowledge/help/mfa-recovery-codes?hsLang=en) - [Getting Started](https://help.schoolday.com/knowledge/getting-started?hsLang=en#main-content) - [Introduction](https://help.schoolday.com/knowledge/getting-started?hsLang=en#introduction) - [Getting Started by Role](https://help.schoolday.com/knowledge/getting-started?hsLang=en#getting-started-by-role) - [Get Support](https://help.schoolday.com/knowledge/getting-started?hsLang=en#get-support) - [Legal](https://help.schoolday.com/knowledge/getting-started?hsLang=en#legal) - [Data Management (Connect)](https://help.schoolday.com/knowledge/data-management-connect?hsLang=en#main-content) - 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