---
title: FACTS
description: Discover how you can create a FACTS integration access with SchoolDay.
---

[Skip to content](https://help.schoolday.com/knowledge/facts#main-content)

English

Show submenu for translations

[More support](https://help.schoolday.com/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://help.schoolday.com/support?hsLang=en)

![gg4l logo](https://help.schoolday.com/hs-fs/hubfs/Automated%20emails/gg4l%20logo.png?width=100&height=33&name=gg4l%20logo.png)

- [Go to Knowledge Base](https://help.schoolday.com/knowledge)

Open main navigation

Close main navigation

- [Go to Knowledge Base](https://help.schoolday.com/knowledge)
- English
  
  Show submenu for translations
- [More support](https://help.schoolday.com/knowledge/kb-tickets/new)
- [Customer portal](https://help.schoolday.com/support)

 What are you looking for?

- There are no suggestions because the search field is empty.

1. [SchoolDay Help Center](https://help.schoolday.com/knowledge?hsLang=en)
2. [Roster Integrations](https://help.schoolday.com/knowledge/roster-integrations?hsLang=en)
3. [Import Integrations](https://help.schoolday.com/knowledge/roster-integrations?hsLang=en#import-integrations)

September 2, 2025

# FACTS

## Discover how you can create a FACTS integration access with SchoolDay.

**In this article**

> [Get FACTS API credentials](https://help.schoolday.com/knowledge/facts#get-api-creds)
> 
> [Setup FACTS app on SchoolDay](https://help.schoolday.com/knowledge/facts#synergy-in-sp)
> 
> [Sync data with FACTS SIS](https://help.schoolday.com/knowledge/facts#run-sync)

**Important:**

RenWeb/FACTS charges schools an annual fee of $500 for API connection. Alternatively, SchoolDay can access roster data from FACTS in CSV format via a remote SFTP server. If you prefer to use SFTP, please follow the instructions for [Setting Up SFTP Import App](https://help.gg4l.com/knowledge/sftp-import-filezilla-winscp?hsLang=en).

**SchoolDay** supports Secure Data Sync with a wide range of the district's student information systems (SIS). One of them is *FACTS SIS*. FACTS is administrative software that should be a helpful tool. FACTS provides tools and solutions to private K-12 schools that elevate the education experience for administrators, teachers, and families.

To configure data sync with Synergy, perform the following steps:

1. [Get FACTS API credentials](https://help.schoolday.com/knowledge/facts#get-api-creds)
2. [Setup FACTS app on SchoolDay](https://help.schoolday.com/knowledge/facts#synergy-in-sp)
3. [Sync data with FACTS SIS](https://help.schoolday.com/knowledge/facts#run-sync)

### Get FACTS API credentials

To obtain API (OAuth) credentials:

1. Sign in to your FACTS account.
2. Navigate to **System** \> **Configuration** \> **Integrations** \> **OneRoster** \> **API Export**.
3. Complete the form and submit it.

Once your request is submitted, the FACTS Support Team will contact you with your API credentials.

**Note:** By default, SchoolDay receives teachers as admins via API integration. To assign teachers the role of teachers, the ckeckbox "Faculty" should be checked:

![Facts Staff](https://help.schoolday.com/hs-fs/hubfs/Facts%20Staff.png?width=472&height=347&name=Facts%20Staff.png)

 

### Setup FACTS app on SchoolDay

To integrate FACTS SIS with SchoolDay, add the FACTS app from the gallery and configure it.

#### Add the FACTS app from the gallery

1. Sign in to your [SchoolDay](https://sso.gg4l.com/).
2. Go to **Connect** \> **Application Gallery**.
3. Type "FACTS" in the search box.
4. Select **FACTS** from the results panel.
5. Click **Activate.** Wait a few seconds while the app is added to your environment.

#### Configure FACTS app

1. In the **Delivery Config**, enter your API credentials:  
   ![image-png-Feb-28-2023-12-12-14-3061-PM](https://help.schoolday.com/hs-fs/hubfs/image-png-Feb-28-2023-12-12-14-3061-PM.png?width=670&height=279&name=image-png-Feb-28-2023-12-12-14-3061-PM.png) 
     - **Service URL**: `https://cfapi.renweb.com`
     - **Client ID:** Enter the Client ID that you received from the FACTS Team.
     - **Client Secret**: Enter the Client Secret that you received from the FACTS Team.
2. (Optional) Click **Advanced Settings**:  
     - **SIS ID prefix:** If multiple data sources of the same type are used, add a prefix to avoid merging entities with equal SIS IDs.
     - **Bulk Upload Mode**: Select to detect deleted records by comparing them with the previous upload.
     - **Data will be uploaded from multiple data sources**: Select if uploading data from multiple sources (e.g., SIS and Active Directory). Leave clear if it uses a single source (e.g., SIS only).
     - **Compare records accordingly to the Domains of Uniqueness:** Select to activate duplicate detection.
     - **Preview of data upload:** Select to manually approve every data sync. New data won’t be available until you accept the changes.
     - **Sync hold threshold:** Set a threshold for significant changes. Updated data won’t be exported until you approve these changes.
3. (Optional) Click **Test Connection** to verify the connection with FACTS SIS.
4. Accept the **Terms of Use and/or Privacy Policy**. Click **Next**.
5. In the **Schools Mapping**, choose schools you wish to sync with SchoolDay. Select specific schools by dragging the slider or choose all by clicking the **Auto Mapping** button. [See Schools Mapping](https://help.gg4l.com/knowledge/schools-mapping?hsLang=en#scenario_1). Click **Next**.
6. In the **Attributes Mapping**, specify which FACTS attributes will sync with SchoolDay. Click **Next**. **Tip**: You can finish the configuration of the FACTS app in this step.  
   ![attributes-mapping\_finish-configuration](https://help.schoolday.com/hs-fs/hubfs/Knowledge%20Base/Configuring%20SIS%20API%20Integration/attributes-mapping_finish-configuration.png?width=670&height=206&name=attributes-mapping_finish-configuration.png)
7. (Optional) In the **Data Requirements**, configure what actions should be taken if some data attributes are missed. Click **Next**.
8. (Optional) In the **Filter Rules** step, set up data filtering by different entity types. Click **Next**.
9. (Optional) In the **Domains of Uniqueness**, define parameters that are required to be unique to avoid duplicates in the system. [See Domains of Uniqueness](https://help.gg4l.com/knowledge/configuring-new-domains-of-uniqueness?hsLang=en). Click **Next**.
10. (Optional) In the **Master Fields**, define rules to prevent data duplication when synchronizing data from your app and an SIS to SchoolDay. [See Master Fields](https://help.gg4l.com/knowledge/duplicate-records-in-school-passport-after-data-sync?hsLang=en). Click **Next**.
11. (Optional) In the **Schedule**, set up how often you want to automatically sync data with FACTS SIS. Click **Next**.
12. (Optional) In the **Done**, click **Finish** to complete the setup.
13. Wait a few seconds for the app configuration to apply, after which you will be redirected to the FACTS application dashboard.

### Sync data with FACTS SIS

Once the FACTS integration is set up, you can run sync with FACTS SIS at any time. 

We recommend running a sync if you have new or updated data in FACTS for SchoolDay. Please note, that if a teacher or student is removed from the sync, their enrollments will also be deleted.

To run a sync with FACTS SIS, go to the FACTS app in SchoolDay and click **Run Import**.

![facts\_run-import](https://help.schoolday.com/hs-fs/hubfs/Knowledge%20Base/Configuring%20SIS%20API%20Integration/facts_run-import.png?width=670&height=223&name=facts_run-import.png)

If you have any questions about the FACTS app configuration, please reach out to [Customer Support](mailto:support@gg4l.com).

- [Getting Started](https://help.schoolday.com/knowledge/getting-started?hsLang=en#main-content)

    - [Introduction](https://help.schoolday.com/knowledge/getting-started?hsLang=en#introduction)
    - [Getting Started by Role](https://help.schoolday.com/knowledge/getting-started?hsLang=en#getting-started-by-role)
    - [Get Support](https://help.schoolday.com/knowledge/getting-started?hsLang=en#get-support)
    - [Legal](https://help.schoolday.com/knowledge/getting-started?hsLang=en#legal)
- [Data Management (Connect)](https://help.schoolday.com/knowledge/data-management-connect?hsLang=en#main-content)

    - [Introduction](https://help.schoolday.com/knowledge/data-management-connect?hsLang=en#introduction)
    - [Applications](https://help.schoolday.com/knowledge/data-management-connect?hsLang=en#applications)
    - [Data Mapping](https://help.schoolday.com/knowledge/data-management-connect?hsLang=en#data-mapping)
    - [Data Synchronization](https://help.schoolday.com/knowledge/data-management-connect?hsLang=en#data-synchronization)
    - [Data-Sharing Requests](https://help.schoolday.com/knowledge/data-management-connect?hsLang=en#data-sharing-requests)
    - [Data Quality](https://help.schoolday.com/knowledge/data-management-connect?hsLang=en#data-quality)
    - [Data Privacy (Privacy Shield)](https://help.schoolday.com/knowledge/data-management-connect?hsLang=en#data-privacy-privacy-shield)
    - [Grade Sync Service](https://help.schoolday.com/knowledge/data-management-connect?hsLang=en#grade-sync-service)
    - [Miscellaneous](https://help.schoolday.com/knowledge/data-management-connect?hsLang=en#miscellaneous)
    - [Governance](https://help.schoolday.com/knowledge/data-management-connect?hsLang=en#governance)
- [Roster Integrations](https://help.schoolday.com/knowledge/roster-integrations?hsLang=en#main-content)

    - [Introduction](https://help.schoolday.com/knowledge/roster-integrations?hsLang=en#introduction)
    - [SFTP Integration](https://help.schoolday.com/knowledge/roster-integrations?hsLang=en#sftp-integration)
    - [API Integration](https://help.schoolday.com/knowledge/roster-integrations?hsLang=en#api-integration)
    - [Import Integrations](https://help.schoolday.com/knowledge/roster-integrations?hsLang=en#import-integrations)
    - [PowerSchool Integration](https://help.schoolday.com/knowledge/roster-integrations?hsLang=en#powerschool-integration)
    - [Export Integrations](https://help.schoolday.com/knowledge/roster-integrations?hsLang=en#export-integrations)
- [Administration & Account Settings](https://help.schoolday.com/knowledge/administration-account-settings?hsLang=en#main-content)

    - [Account Settings](https://help.schoolday.com/knowledge/administration-account-settings?hsLang=en#account-settings)
    - [Organization Management](https://help.schoolday.com/knowledge/administration-account-settings?hsLang=en#organization-management)
- [SSO](https://help.schoolday.com/knowledge/sso?hsLang=en#main-content)

    - [Introduction](https://help.schoolday.com/knowledge/sso?hsLang=en#introduction)
    - [Identity provider (IdP) Setup](https://help.schoolday.com/knowledge/sso?hsLang=en#identity-provider-idp-setup)
    - [SSO Applications](https://help.schoolday.com/knowledge/sso?hsLang=en#sso-applications)
    - [SSO Resources](https://help.schoolday.com/knowledge/sso?hsLang=en#sso-resources)
    - [MFA for Administrators](https://help.schoolday.com/knowledge/sso?hsLang=en#mfa-for-administrators)
    - [MFA for Users (SchoolDay Login)](https://help.schoolday.com/knowledge/sso?hsLang=en#mfa-for-users-schoolday-login)
    - [ID Card Login](https://help.schoolday.com/knowledge/sso?hsLang=en#id-card-login)
    - [SSO Troubleshooting](https://help.schoolday.com/knowledge/sso?hsLang=en#sso-troubleshooting)
- [LMS Integrations](https://help.schoolday.com/knowledge/lms-integrations?hsLang=en#main-content)

    - [Coursera Integration Video Guides](https://help.schoolday.com/knowledge/lms-integrations?hsLang=en#coursera-integration-video-guides)
    - [Coursera Platform Integration](https://help.schoolday.com/knowledge/lms-integrations?hsLang=en#coursera-platform-integration)
    - [Qwiklabs Platform Integration](https://help.schoolday.com/knowledge/lms-integrations?hsLang=en#qwiklabs-platform-integration)
    - [LMS Integrations instructions](https://help.schoolday.com/knowledge/lms-integrations?hsLang=en#lms-integrations-instructions)
- [Resource Management (App Store)](https://help.schoolday.com/knowledge/resource-management-app-store?hsLang=en#main-content)

    - [Users & Classes](https://help.schoolday.com/knowledge/resource-management-app-store?hsLang=en#users-classes)
    - [Resources](https://help.schoolday.com/knowledge/resource-management-app-store?hsLang=en#resources)
    - [Access & Security](https://help.schoolday.com/knowledge/resource-management-app-store?hsLang=en#access-security)
- [Privacy Governance Console (PGC)](https://help.schoolday.com/knowledge/privacy-governance-console-pgc?hsLang=en#main-content)

    - [Get Started](https://help.schoolday.com/knowledge/privacy-governance-console-pgc?hsLang=en#get-started)
    - [Monitor and Report](https://help.schoolday.com/knowledge/privacy-governance-console-pgc?hsLang=en#monitor-and-report)
    - [Govern Apps](https://help.schoolday.com/knowledge/privacy-governance-console-pgc?hsLang=en#govern-apps)
- [For Parents/Students](https://help.schoolday.com/knowledge/for-parents-students?hsLang=en)
- [For Vendors](https://help.schoolday.com/knowledge/for-vendors?hsLang=en)
- [Updates](https://help.schoolday.com/knowledge/updates?hsLang=en#main-content)

    - [2026](https://help.schoolday.com/knowledge/updates?hsLang=en#2026)
    - [2025](https://help.schoolday.com/knowledge/updates?hsLang=en#2025)
    - [2024](https://help.schoolday.com/knowledge/updates?hsLang=en#2024)
    - [2023](https://help.schoolday.com/knowledge/updates?hsLang=en#2023)
    - [2022](https://help.schoolday.com/knowledge/updates?hsLang=en#2022)
- [Reference](https://help.schoolday.com/knowledge/reference?hsLang=en#main-content)

    - [APIs](https://help.schoolday.com/knowledge/reference?hsLang=en#apis)
    - [CSV File Formats](https://help.schoolday.com/knowledge/reference?hsLang=en#csv-file-formats)

[![SchoolDay logo](https://help.schoolday.com/hs-fs/hubfs/schoolday-logo%20(300%20x%20100%20px)%20(1).png?width=300&height=100&name=schoolday-logo%20(300%20x%20100%20px)%20(1).png "SchoolDay logo")](http://schoolday.com)

<https://www.linkedin.com/company/schooldayinc> <https://x.com/schooldayinc> <http://facebook.com/schooldayinc> [mailto:support@schoolday.com](mailto:support@schoolday.com)

Copyright © 2025, SchoolDay, Inc.