Configure organization-wide email notifications
Choose which events send email notifications to District Admins in your organization
In this article
Who receives these notifications
Subscribe your organization's District Admins to email notifications for events like data-sharing requests and app activations. You can't edit the content of these emails — only which events trigger them.
Requirements
-
Primary District Admin permissions.
Who receives these notifications
All District Admins newly created in your organization automatically receive default email notifications. You can't change this recipient list.
Notification events
|
Event |
What it notifies you about |
|---|---|
|
Data Access Request |
Approvals, rejections, or new data access requests in your district |
|
On-Demand/Special Offer Activation |
When an app connection process starts (typically ~24 hours for vendors to prepare) or completes |
|
Privacy Policy |
When a vendor updates their privacy policy document |
|
Safety Threshold |
When the system detects data changes during sync that exceed your configured limits, requiring approval or rejection |
|
Institution Validation |
Data access expiration, connectivity issues, and daily summaries |
Procedure
- Go to Connect.
- Go to Administration > Default Email Notifications.

- Choose the events you want your organization to receive notifications for.
- Click Save.
How this interacts with personal settings
Individual admins can also set personal notification preferences in My Profile > Email Notifications. If personal and organization settings conflict, personal settings take priority. See Manage your personal notification preferences.
Verify the configuration
- Reopen Administration > Default Email Notifications and confirm your selected events are checked.
- Trigger a test event (for example, a data access request) and confirm District Admins receive the email.