The Consents tab on each vendor application stores every data-sharing request ever created for that app: including approved, rejected, and pending requests. Use it to audit what data you share, confirm a request was approved, or troubleshoot a sync issue with a vendor.
Requirements
- Primary District Admin permissions are required.
View the consent history for an app
- Go to Connect > Home and select the vendor application.
- Click the Consents tab.
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Each row in the list is a data-sharing request. The most recent request appears at the top.
Understand request statuses
|
Status |
Meaning |
|---|---|
|
Approved |
Request was approved; data sharing is or was active under these settings |
|
Rejected |
Request was rejected by you or the vendor |
|
Pending approval |
You sent a request to the vendor; waiting for their response |
|
Awaiting your review |
A vendor sent you a request; your action is required |
|
Expired |
The request's expiration date has passed; data sharing is paused |
Read the request details
Click any request in the list to open its details. The details panel shows:
- Initiated by: whether the request was sent by the district or the vendor
- Schools: which schools are included in the data share
- Attributes: which data fields are shared, with color coding to indicate changes:
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- Green: attribute was added compared to the previous request
- Red: attribute was removed compared to the previous request
- Filters: any filter rules applied to the data share
- Expiration time: the date when data access ends
- Attachments: any documents uploaded with the request
- Messages: notes exchanged between you and the vendor during the request
Troubleshooting
A vendor reports data is not syncing. Check the Consents tab and confirm the most recent request has Approved status. If the status is Awaiting your review, the vendor's request is waiting for your approval. If the status is Expired, extend the expiration date,see Extend a vendor app expiration.
I need to confirm what data was agreed to in a previous school year. Open the Consents tab and click the approved request from that period. The attributes and schools included in that agreement are preserved in the record.
I see a request with Pending approval status but the vendor says they never received it. Ask the vendor to check their SchoolDay notifications or email inbox. If the issue persists, reject the pending request, and create a new one, see Create a data-sharing request.